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Problem with some users

Last post 10-13-2008, 4:39 AM by raid. 1 replies.
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  •  09-30-2008, 9:52 AM 9495

    Problem with some users

    We have a website that uses the freetextbox control and it seems to be working for all but we have one customer who has complained that it does not work. the error he gets is:

    FreeTextBox has not been correctly installed. To install FreeTextBox either:
    (1) add a reference to FtbWebResource.axd in web.config:
    <system.web>
    <httpHandlers>
    <add verb="GET"
    path="FtbWebResource.axd"
    type="FreeTextBoxControls.AssemblyResourceHandler, FreeTextBox" />
    </httpHandlers>
    </system.web>

    (2) Save the FreeTextBox image and javascript files to a location on your website and set up FreeTextBox as follows
    <FTB:FreeTextBox id="FreeTextBox1" SupportFolder="ftbfileslocation" JavaScriptLocation="ExternalFile" ButtonImagesLocation="ExternalFile" ToolbarImagesLocation="ExternalFile" ButtonImagesLocation="ExternalFile" runat="server" />

    Can anyone tell me why this would be the case. I am running .Net v 3.5 so I presume I don't need the web.config addition and I have checked that the bin folder contains the dll file.

  •  10-13-2008, 4:39 AM 9522 in reply to 9495

    Re: Problem with some users

    I am getting this too but only sometimes.

    Other times only half of the images load up properly.

    Other times it works fine.

    Any ideas?

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